HONOR Sets New Benchmark for Foldable Phone After-Sales Care with Magic V5. Global AI device ecosystem leader HONOR has unveiled an industry-first customised after-sales service policy for its newly launched foldable flagship, the HONOR Magic V5. This initiative positions HONOR at the forefront of consumer-focused innovation, offering unmatched protection and peace of mind for foldable phone users in Malaysia.
The standout service package includes Worry-Free 1-Year Crack Protection and 2-Year Quality Assurance, making the Magic V5 the only foldable device in the country to offer such comprehensive coverage. These benefits aim to address the growing consumer concern over costly screen repairs—currently averaging around RM2,600 for inner screens and RM600 for outer ones.
The Worry-Free 1-Year Crack Protection allows users a one-time free screen replacement (inner and outer) in the event of accidental drops or pressure-related damage, with only a RM60 labor fee. Meanwhile, the 2-Year Quality Assurance covers screen defects such as green lines or water leakage—further reassuring users of the device’s longevity and performance.
To support this commitment, HONOR has also strengthened its service infrastructure with 14 service centers nationwide capable of on-site foldable repairs, ensuring fast turnaround and minimal downtime.
Beyond service, the Magic V5 showcases HONOR’s dedication to durability. Its advanced triple-layer protection includes an alumina-coated scratch-resistant outer layer, aerospace-grade structural support, and a shock-absorbing core that hardens upon impact. These improvements significantly enhance screen resilience, reinforcing the phone’s premium build and long-term reliability.
Available in four elegant colors—Dawn Gold, Ivory White, Silk Brown, and Black—the HONOR Magic V5 features a robust 16GB RAM and 512GB ROM. Pre-orders are open until 24 July 2025, with customers receiving exclusive gifts worth RM3,497, including a Harman Kardon Onyx Studio 9 speaker and the full worry-free service plan.
To learn more or place a pre-order, visit www.honor.com/my.