Bank Islam Malaysia Berhad (Bank Islam) has announced a series of financial relief measures to support communities affected by the recent floods across Malaysia. The initiative places priority on assisting micro, small and medium-sized enterprises (MSMEs), while also extending much-needed support to individual customers.
To help ease the burden faced by businesses, Bank Islam is offering the Disaster Relief Facility financing programme to eligible MSMEs located in districts officially declared as flood disaster areas by the National Disaster Management Agency (NADMA). This facility provides financing to repair or replace damaged assets, including manufacturing plants and machinery, as well as to fund essential working capital. In addition, existing MSME customers in affected areas may also benefit from a moratorium of up to six months. This assistance covers all credit facilities with scheduled or contractually due payments, such as Term Financing Facilities, Revolving Credit and Cash Line Facilities, and Trade Facilities.
On the retail side, Bank Islam has recommenced the Prihatin Programme for Flood to aid individual financing customers. Those with House, Personal, or Vehicle Financing-i accounts may apply for a deferment of up to six months on their monthly instalments, subject to the Bank’s terms and conditions. To further ease customers’ challenges, Bank Islam is also offering free replacements for damaged or lost Credit and Debit Cards-i, as well as chequebooks.
Bank Islam’s Group Chief Operating Officer and Group Chief Sustainability Officer, Mohamed Iran Moriff Mohd Shariff, said the Bank has been closely monitoring developments in the affected areas and is committed to ensuring a smooth process for customers applying for relief. “Concerned with our customers’ challenges, we are taking proactive actions to ensure simple documentation and approval processes for them. The well-being of the communities has always been Bank Islam’s priority. Therefore, we hope the Disaster Relief Facility for MSMEs and the Prihatin Programme for Flood for individual customers will help ease financial anxieties during this trying time,” he said.
He added that the Bank’s commitment goes beyond crisis response, with long-term support being a key focus. “Our support will continue beyond the immediate aftermath, with dedicated resources in place to help our customers rebuild, adapt, and thrive in the long term.”
Applications for the financial relief programmes can be submitted at any operating Bank Islam branch within three months of the incident. Further details are available on the Bank Islam corporate website at www.bankislam.com. Affected Business Financing-i customers may also make inquiries or submit applications via email at sme-assist@bankislam.com.my.